TootsieP
Valoracion Media:
2014-11-14
We decided to move to Costa Rica! Making an international move to a country where you don't speak the language is stressful enough. Moving your animals is daunting, to say the least. After searching the web, we asked our shipper what he recommends: LAS was the answer he gave. No equivocation, I his opinion they were the best.
I contacted them and within 20 minutes I received a response. Luis greeted me and told me to expect a call from Roosevelt who would be our liaison.
Roosevelt called and told me exactly what papers and clearances I needed and carefully explained the procedures.
Of course, being type A personality, I questioned and re-questioned most things. Patient beyond belief, they offered reasons and re-stated what I needed to do.
I followed each item to the letter. I Went to the USDA Live Animal export near LAX with all the certificates from my Vet. We were exporting 3 animals - 1 dog going as cargo because she required a Giant crate and 2 cats, under our seats in the plane.
Clockwork, it all happened exactly as they said it would, like clockwork.
They met Ella at the airport and stayed there during her entire procedure of inspection by Costa Rican vet and authentication of her paperwork. Then they delivered her to us at our hotel. Perfect, everything was perfect.
Roosevelt and Luis are to be commended for their professionalism, compassion and dedication. Roosevelt deserves our gratitude and enduring loyalty for his care of our pets.
Oh --- next day he took us to a Pet Supply facility to get the nessessary items for the animals. Great prices and quality food, Rx and accessories.
Most times we tell 10 people of a terrible experience --- this time I hope this reaches 100s of people about our wonderful experience with LIVE ANIMAL SHIPPING COSTA RICA. PLEASE use them, you'll never look back.
Sunny F. Lombardi
Valoracion Media:
2014-11-10
It goes without saying, if you care for your pet enough to ship them, you are probably nervous about the entire process that is required to do so. I certainly was anxious about shipping my pets because they are beloved family members for me. On top of all of the many considerations, I had the added difficulty of shipping an extra large Great Dane and a snub-nosed breed (Boston Terrier). Plus my Great Dane is a nervous dog. I've been through the process before and found the last shipper I used to be lacking. I only wish I had known about Live Animal Shipping and Roosevelt the first time I shipped pets!
Not only did my pets turn up safe and sound at my destination, I was treated to thoughtful, prompt, friendly and professional correspondence from Roosevelt. He even thought of things that I didn't think to consider. This is really saying a lot given I pay so much attention to detail and was so concerned about the entire process.
The service I received from Roosevelt and the entire team of Live Animal Shipping was wonderful and I would enthusiastically recommend them to anyone looking to ship their beloved pets!
Pura vida,
Sunny Lombardi
Sharon
Valoracion Media:
2014-10-29
Thanks for all your help. You are professional, timely and quite knowledgable in all necessary information needed. I wouldn't hesitate to recommend you to others.
Rich Woodall
Valoracion Media:
2014-10-24
I just wanted to take a minute to say thank you for helping me with my pets. Since being in Costa Rica not one person has done what they said they would do in the time they said they would do it in and I say that knowing that almost everything here takes more time than it does back in the states. I was prepared to be patient when I decided to move here and knew that I would run into issues here and there but unfortunatly my issues have not been limited to here and there. I thank you for your professionalism, communication and promptness. I also thank you for doing what you said you would do and not adding more headache and stress to my life.
I can only hope that more people I request services from here in Costa Rica will service me the way you did and I would and will recomend your services to anyone I know bringing or taking a pet in or out of the country.
Zoila Blakis
Valoracion Media:
2014-10-02
Muchas gracias por todas sus atenciones. Mi querido Rocky ya está en Nueva York junto a mis hijos y nietas. El servicio tan profesional que ustedes me brindaron hizo que esta experiencia no haya sido estresante para mÃ. Se los agradezco.
