Sunny F. Lombardi
It goes without saying, if you care for your pet enough to ship them, you are probably nervous about the entire process that is required to do so. I certainly was anxious about shipping my pets because they are beloved family members for me. On top of all of the many considerations, I had the added difficulty of shipping an extra large Great Dane and a snub-nosed breed (Boston Terrier). Plus my Great Dane is a nervous dog. I've been through the process before and found the last shipper I used to be lacking. I only wish I had known about Live Animal Shipping and Roosevelt the first time I shipped pets!
Not only did my pets turn up safe and sound at my destination, I was treated to thoughtful, prompt, friendly and professional correspondence from Roosevelt. He even thought of things that I didn't think to consider. This is really saying a lot given I pay so much attention to detail and was so concerned about the entire process.
The service I received from Roosevelt and the entire team of Live Animal Shipping was wonderful and I would enthusiastically recommend them to anyone looking to ship their beloved pets!
Thanks for all your help. You are professional, timely and quite knowledgable in all necessary information needed. I wouldn't hesitate to recommend you to others.
I just wanted to take a minute to say thank you for helping me with my pets. Since being in Costa Rica not one person has done what they said they would do in the time they said they would do it in and I say that knowing that almost everything here takes more time than it does back in the states. I was prepared to be patient when I decided to move here and knew that I would run into issues here and there but unfortunatly my issues have not been limited to here and there. I thank you for your professionalism, communication and promptness. I also thank you for doing what you said you would do and not adding more headache and stress to my life.
I can only hope that more people I request services from here in Costa Rica will service me the way you did and I would and will recomend your services to anyone I know bringing or taking a pet in or out of the country.
Muchas gracias por todas sus atenciones. Mi querido Rocky ya estÃ¡ en Nueva York junto a mis hijos y nietas. El servicio tan profesional que ustedes me brindaron hizo que esta experiencia no haya sido estresante para mÃ. Se los agradezco.
Roosevelt and the team shipped our 19 dogs and 3 cats via cargo to Miami and the service was second to none. In 8 years in Costa Rica we have never had such good customer service. They did what they said they would do when they said they would do it and kept us updated. Everyone of our dogs and cats are in their new home in Fl. LAS is now helping with our birds to ship them back. THANK YOU LAS!!!!!!